Sarawak, Sabah

we serve

Still Waters Fiduciaries Sdn Bhd - We are East Malaysia's first and only financial advisory firm, dedicated to providing unbiased, client-first advice. Our expertise spans individual, family and corporate solutions, offering tailored financial and insurance services in life, health, and general insurance. Our transparency and trust ensures you receive the best solutions for your needs, securing your future with confidence and acting impact. 

Our services

Tailored Solutions

For individuals or businesses that possess intricate and specific requirements - let us help you today!

Claims Management

Legitimate claims being rejected? Don’t navigate this frustrating situation alone - let us handle for you!

Off-the-Shelf

Everyday essentials for everyone and anyone!

Nothing fancy, keep it basic - We can help too!

We provide a wide range of personal insurance products designed to protect what matters most. Whether you need life and health insurance to secure your family’s future, motor and home insurance to safeguard your valuable assets, or retirement and investment plans to build long-term financial stability, our tailored solutions ensure you have the right coverage at every stage of life.

  • Life
  • Hospitalisation
  • Motor
  • Critical Illness
  • Fire
  • Personal Accident
  • Travel
  • Liability

Businesses face various risks, and having the right insurance coverage is crucial for long-term success. We offer business protection plans that cover property, liability, cashflow, and operational risks, ensuring companies remain financially secure. Our employee benefits and group insurance solutions help organizations provide comprehensive healthcare and welfare benefits, enhancing employee satisfaction and retention. Additionally, we specialize in key person and partnership insurance, which safeguards businesses from financial setbacks in case of unexpected leadership changes.

  • Property Fire
  • Group H&S
  • Motor
  • Keyman
  • Liability
  • Cargo
  • Credit
  • Engineering

At Still Waters, our insurance policy review service ensures that you have the right coverage in place before a claim arises, helping to prevent disputes and delays. We analyse your policies in detail, ensuring there are no gaps that could lead to denied or underpaid claims. 


When an unfortunate event occurs, our claims processing assistance helps individuals and businesses navigate the intricate documentation and submission process. From compiling the necessary paperwork to liaising with insurers, we ensure that claims are filed accurately and efficiently to minimise delays. We also provideongoing follow-ups, keeping you updated on the progress of your claim and addressing any roadblocks along the way.


In cases where a claim is unfairly delayed, underpaid, or denied, our dispute resolution and negotiation support services come into play. We advocate on your behalf, reviewing the insurer’s decision, gathering necessary evidence, and negotiating for a fair and just settlement. Our expertise in insurance policies and regulations allows us to challenge unjust claim decisions and ensure you receive the compensation you deserve.

Understanding insurance and risk management is key to making informed decisions. We offer workshops and training sessions to help individuals and businesses maximize their insurance benefits and minimize financial risks. Our one-on-one consultations provide personalized insights into your insurance portfolio, ensuring you’re adequately protected. Additionally, our risk assessment services identify potential vulnerabilities and recommend strategic coverage to mitigate unforeseen threats.

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Commercial Insurance Policies

Trade credit insurance protects businesses against losses from customer non-payment due to insolvency or default. It ensures companies receive compensation if a buyer fails to pay for goods or services, safeguarding cash flow and reducing financial risks. This coverage is especially valuable for exporters, manufacturers, and wholesalers dealing with high-volume transactions. By securing trade credit insurance, businesses can expand confidently, offer better payment terms to customers, and enhance financial stability.

Employee and workforce protection insurance helps businesses safeguard their employees against risks such as workplace injuries, illnesses, and other unforeseen events. It includes Group Personal Accident (GPA) insurance, Employer’s Liability insurance, and Keyman insurance, ensuring financial security for employees and mitigating employer liability. This coverage enhances employee well-being, promotes workplace safety, and ensures business continuity by protecting key personnel.

Logistics and transportation insurance protects businesses against financial losses from damaged, lost, or delayed goods during transit. It includes marine cargo insurance, freight liability coverage, and warehouse legal liability insurance, ensuring supply chain resilience. This coverage is essential for logistics providers, freight forwarders, and exporters handling high-value shipments. By mitigating transportation risks, businesses can operate smoothly and protect their financial interests.

Specialized liability insurance provides businesses with protection against industry-specific risks that standard policies may not cover. This includes Directors & Officers (D&O) liability insurance, Professional Indemnity insurance, and Product Liability insurance, shielding companies from legal claims, financial losses, and reputational damage. It is essential for businesses in sectors like finance, healthcare, and manufacturing, ensuring they can operate with confidence while mitigating potential legal and financial risks.

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Individual Insurance Policies

Life insurance provides financial security for your loved ones in the event of your passing. It ensures that your family can cover essential expenses such as daily living costs, outstanding debts, education, and even future financial goals. With various plans available, including term life and whole life policies, you can choose coverage that suits your needs and budget. Life insurance offers peace of mind, knowing that your family will be supported no matter what happens. Secure your future today by exploring our life insurance solutions.

Hospitalisation insurance helps cover the costs of medical treatments, hospital stays, and related expenses, ensuring you receive the care you need without financial strain. Whether due to illness, injury, or surgery, this coverage provides benefits such as room and board, surgical fees, medication, and intensive care. With rising healthcare costs, having a hospitalisation plan safeguards your savings and gives you peace of mind. Choose a policy that fits your needs and stay protected against unexpected medical expenses.

Critical illness insurance provides a lump sum payout upon diagnosis of serious medical conditions such as cancer, heart disease, or stroke. Unlike hospitalisation insurance, which mainly covers medical treatment and hospital stays, critical illness insurance can help with additional costs that may not be covered, such as alternative treatments, home renovation costs due to disability, and even daily expenses like mortgage payments and childcare. This financial support allows you to focus on recovery without the burden of financial stress. With healthcare costs rising, having critical illness coverage ensures that you and your loved ones are protected against both medical and non-medical expenses. Secure your future today with a plan that offers peace of mind during life’s toughest moments.

Personal accident insurance provides financial support in the event of accidental injuries, disabilities, or death. It covers medical expenses, hospitalisation costs, and even loss of income due to temporary or permanent disability. Unlike standard health insurance, personal accident coverage also includes benefits for fractures, burns, and other accident-related treatments. Additionally, it can help with non-medical expenses such as home modifications for disability support. With accidents being unpredictable, having personal accident insurance ensures that you and your family are financially protected against unexpected events. Stay prepared with a plan that offers security and peace of mind.